Saturday, February 14, 2009

Microsoft Fix it Solution Center

The purpose of the Microsoft Fix it team is to automate the steps in Microsoft Knowledge Base articles and Windows Error Reporting (WER) solutions so you can click a button and have the issue resolved.

Here is an example:

When you Check for Updates, you receive an error code of 8000FFF. At the Microsoft Fix it Solution Center, you locate a topic under Windows > Windows Update that describes your problem. When you click the link, you are presented with two solutions. You can follow the step-by-step instructions to fix it yourself or download the wizard to make the repair for you.

Since most "fixes" of this type require editing the registry, this can be a very daunting experience for most home computer users. Using a tested utility to make the fix is also much safer since an incorrect registry edit can have dire results.

The Microsoft Fix it team is presenting a webcast event, "Introduction to Fix it", on Thursday, February 19, 2009 at 1:00 PM Pacific (See (UTC/GMT) current local time from WorldTimeServer.com). Details for accessing the webcast are available at "Introduction to Fix it". If the webcast does not fit your schedule, you can view the replay approximately 72 hours after the conclusion.

The Fix it Team also has a blog you can add to your RSS feeds: Fix it for me blog.

References:

Blog: Fix it for me blog
Webcast: Introduction to Fix it
Microsoft Fix it Solution Center




Remember - "A day without laughter is a day wasted."
May the wind sing to you and the sun rise in your heart...

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